Native Denims

Privacy Policy

 

Effective Date:  01/01/2020
Business Name: John Ireland and Son Jeans Limited t/a Native Denims
Registered Address: Third Floor, Chocolate Factory, 26 Kings Inns Street, Dublin 1, D01P2W7, Ireland.
Email: hello@nativedenims.com
Phone: +353-1-9696832
Company Registration Number: IE634570

At Native Denims, we are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.

1. Who We Are

For the purposes of data protection law, Native Denims is the Data Controller of your personal data. If you have any questions about this policy or how we handle your data, please contact us at:
hello@nativedenims.com

2. What Information We Collect

We may collect and process the following personal data:

Information You Provide to Us:

  • Name
  • Billing and delivery address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)
  • Account login details (if applicable)
  • Correspondence with customer service

Information Collected Automatically:

  • IP address
  • Device type and browser information
  • Website usage data
  • Cookies and tracking information (see Section 9)

3. How we Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Manage returns and refunds
  • Respond to customer service enquiries
  • Send order confirmations and updates
  • Improve our website and services
  • Prevent fraud and enhance security
  • Send marketing communications (where you have opted in)

4. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:
 Contractual necessity – to fulfil your order
 Legal obligation – for tax and accounting purposes
 Legitimate interests – to improve our services and prevent fraud
 Consent – for marketing emails (you may withdraw consent at any time)

5. Sharing Your Information

We may share your data with trusted third parties necessary to operate our business,
including:
 Payment processors (e.g., Stripe, PayPal)
 Delivery and courier services
 IT and website hosting providers
 Accountants and legal advisors (where required)
We do not sell your personal data to third parties.
All third-party service providers are required to respect the security of your personal data
and process it in accordance with the law.

6. International Transfers

If any of our service providers are located outside the European Economic Area (EEA), we
ensure that appropriate safeguards are in place, such as:
 EU Standard Contractual Clauses
 Transfers to countries with an EU adequacy decision

7. Data Retention

We retain your personal data only as long as necessary:
 Order and transaction records: up to 6 years (for tax/legal purposes)
 Marketing data: until you withdraw consent
 Customer service correspondence: as reasonably necessary
After this period, your data will be securely deleted or anonymised.

8. Your Rights Under GDPR

You have the following rights:
 Right of access
 Right to rectification
 Right to erasure (“right to be forgotten”)
 Right to restrict processing
 Right to data portability
 Right to object to processing
 Right to withdraw consent (for marketing)
To exercise your rights, contact us at hello@nativedenims.com .
You also have the right to lodge a complaint with the Data Protection Commission (DPC)
Ireland:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Website: www.dataprotection.ie

9. Cookies

Our website uses cookies to:
 Enable website functionality
 Analyse traffic and user behaviour
 Improve user experience
 Support marketing efforts (where consent is given)

You can manage or disable cookies through your browser settings. A separate Cookie Policy
may provide more detailed information.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal
data, including:
 Secure SSL encryption
 Restricted access to personal data
 Secure payment processing
 Regular security reviews
However, no internet transmission is 100% secure.

11. Marketing Communications

If you opt in to receive marketing emails, we may send you updates about new products, promotions, and offers.

You can unsubscribe at any time by:
 Clicking the “unsubscribe” link in any email
 Contacting us directly at hello@nativedenims.com

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.

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